ITSM Business Analyst and Technology Innovator
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CapgeminiAssociated BrandAbdelkoudousse Frindy is an ITSM Business Analyst and Technology Innovator, ranked #4 in Business & Entrepreneurship (Digital Transformation Consultants) (Top 3%).
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Abdelkoudousse Frindy is an ITSM Consultant specializing in IT Service Management, Digital Workplace, and Identity & Access Management. With over five years of experience in banking and IT services, he focuses on operational service management, incident management, and IT transformation projects. Frindy frequently shares insights on professional certifications, AI integration in ITSM, and workplace service delivery, leveraging platforms like LinkedIn to engage with the IT community. He has collaborated with organizations like Capgemini and Atos, contributing to IT strategy and digital transformation initiatives.
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