Screen Recording Tool for Support Teams
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Birdie.so is a Screen Recording Tool for Support Teams.
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Birdie.so is a screen recording tool designed for modern support teams. It enables customers to record videos to explain their issues without downloads, while support agents can watch these videos along with console logs to quickly understand, reproduce, and resolve problems. The tool integrates with most helpdesks and is used by over 2000 support teams. It focuses on reducing back-and-forth communication and improving issue resolution efficiency.
Helping support teams resolve complex tickets with 0 back-and-forths.
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