Customer Success Leader and Author
ca
AvocaAssociated BrandChad Horenfeldt is a Customer Success Leader and Author, ranked #1 in Marketing & Sales (Customer Success) (Top 100%).
Last updated
Chad Horenfeldt is a Customer Success and Customer Experience executive with over 15 years of experience in building and leading high-performing teams in SaaS environments. He is the author of 'The Strategic Customer Success Manager' and a recognized influencer in the Customer Success community. Chad focuses on leveraging AI to enhance customer success strategies, sharing practical insights through LinkedIn posts, workshops, and webinars. He is currently the Head of Customer Success at Avoca, an AI-native company, and actively contributes to the CS community through mentorship, speaking engagements, and educational initiatives.
Your customers don’t need a friend. They need a strategic partner.
Favikon helps you find the right creators, analyze them in depth, reach out at scale, and track what works.
Canada
