Global Customer Experience Consulting Firm
cn
CXG is a Global Customer Experience Consulting Firm.
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CXG is a global customer experience consulting firm specializing in premium and luxury brands. Founded in China in 2006, CXG operates across 70 countries with 12 offices and over 200 professionals. The company offers comprehensive CX transformation services through its four practices: Customer Insights, Measurement, Consulting & Transformation, and the Academy. CXG partners with over 200 iconic brands, providing insights, training, and strategic consulting to enhance customer journeys. Their content focuses on luxury industry trends, customer experience strategies, and thought leadership, often shared through reports, podcasts, and digital training modules.
Transforming experiences for premium and luxury brands globally.
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