Dan Gingiss is a Customer Experience Keynote Speaker, ranked #3 in Marketing & Sales (Customer Experience Strategy) (Top 43%).
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Dan Gingiss is an international customer experience keynote speaker, Certified Speaking Professional, and author of multiple books on customer experience. He specializes in helping brands create memorable customer interactions that drive loyalty and word-of-mouth marketing. Dan shares actionable insights from his 20+ years of experience at companies like Discover, McDonald’s, and Humana. His content covers practical strategies, real-world examples, and frameworks like WISER™ (Witty, Immersive, Shareable, Extraordinary, Responsive) to transform customer experiences. He regularly speaks at corporate events, franchises, and associations, and his work has been featured in Forbes, AdAge, and NBC.
Your customers don’t remember what you sell. They remember how you made them feel.
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