Customer Experience Strategist and Consultant
mx
Daniel C. is a Customer Experience Strategist and Consultant, ranked #3 in Marketing & Sales (Customer Experience Strategy) (Top 19%).
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Daniel C. is a seasoned executive and consultant specializing in Customer Experience (CX) and Employee Experience (EX). With over 20 years of experience, he focuses on designing and transforming customer-centric strategies, service models, and high-performance teams. Daniel has worked across industries such as premium banking, retail, financial services, and e-learning, leading initiatives in CX strategy, customer journey mapping, Voice of the Customer (VoC) programs, and omnichannel service development. Recognized as CX Top Leader Mexico 2026, he shares insights and best practices through LinkedIn posts, emphasizing the connection between customer and employee experiences. His content often includes practical advice, industry trends, and reflections on leadership and service excellence.
The customer is not a touchpoint; they are the origin of the experience.
Favikon helps you find the right creators, analyze them in depth, reach out at scale, and track what works.
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