Loyalty & CRM Leader
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ITC HotelsAssociated BrandDilpreet Singh Bhatti is a Loyalty & CRM Leader, ranked #1 in Marketing & Sales (Customer Experience Strategy) (Top 3%).
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Dilpreet Singh Bhatti is a distinguished Loyalty and CRM leader with two decades of experience in dynamic industries. As the head of Loyalty, CRM, and Partnerships at ITC Hotels, he focuses on customer retention, digital marketing, and revenue generation. Recognized as a 'top 30 under 40' Loyalty professional by Loyalty Magazine, UK in 2020, his expertise lies in leveraging martech and data-driven strategies to enhance customer experiences. Dilpreet is also an active youth leader in the Aam Admi Party Punjab, engaging in community events and local promotions.
Delivering remarkable results in Customer Loyalty and retention.
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