Customer & Employee Experience Strategist
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University of Buenos AiresAssociated BrandFernando Straminsky is a Customer & Employee Experience Strategist, ranked #5 in Marketing & Sales (Customer Experience Strategy) (Top 71%).
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Fernando Straminsky is the CEO and Founder of TheX, a consulting firm specializing in customer and employee experience design. He is an international keynote speaker, co-author of the book 'CX Trends,' and founder of CX & EX communities. His content focuses on experience strategy, implementation of analytics and technology, and modern VoE programs. He shares insights on AI in CX, hosts the podcast 'Contrarians,' and conducts webinars. He has held leadership roles at major companies like DIRECTV Latin America and has been recognized with the Gartner Global CX Excellence Award.
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