CX & AI Transformation Leader
mx
SixbellAssociated BrandFrancisco Jovel is a CX & AI Transformation Leader, ranked #1 in Marketing & Sales (Customer Experience Strategy) (Top 50%).
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Francisco Jovel is a seasoned professional in customer experience (CX), artificial intelligence (AI), and cloud transformation. As Country Manager for Sixbell México & C.A., he leads teams in implementing AI-ready platforms and next-gen contact centers. His content focuses on CX strategies, technology integration, and industry trends, often sharing insights from his 25+ years of experience in telecommunications, banking, fintech, and retail. He actively engages in professional forums and emphasizes the importance of empathy, trust, and seamless customer journeys in digital transformations.
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