Customer Experience & Success Strategist
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NECXA SchoolAssociated BrandGabriela Amaral is a Customer Experience & Success Strategist, ranked #4 in Marketing & Sales (Customer Experience Strategy) (Top 80%).
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Gabriela Amaral is a global expert in Customer Experience (CX) and Digital Transformation, founder of NECXA School, which trains leaders in CX and Customer Success (CS). She shares insights on implementing CX strategies, advanced metrics analysis, and career growth in CX/CS. Her content includes workshops, mentorship programs, and practical advice on connecting customer experience with business outcomes. Gabriela has extensive experience from her role at AB InBev, where she led global customer satisfaction programs across multiple countries.
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