Customer Experience Educator & Consultant
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Gisele Paula is a Customer Experience Educator & Consultant.
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Instituto Cliente Feliz is a leading consultancy and educational institution focused on Customer Experience (CX), Customer Success (CS), and Service in Brazil. Founded by Gisele Paula, it offers specialized training, strategic implementation, and certification programs for businesses. The institute works with major companies like Unimed, iFood, and Porto Seguro, providing practical knowledge through courses, webinars, and events. Their mission is to transform client relationships into profitable and memorable brand experiences.
Clientes felizes não apenas geram lucro, mas constroem marcas memoráveis.
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