Hugo Brunetta is a Hugo Brunetta: CRM Strategist, CX Expert & AI Educator, ranked #1 in Marketing & Sales (Customer Experience Strategy) (Top 14%).
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Hugo Brunetta is a seasoned professional with over 30 years of experience in consulting, research, and training in customer relationship management (CRM), loyalty programs, and relational marketing. As CEO of Nexting Iberoamérica and 6 Sentidos, he focuses on strategic CRM implementation, customer experience, and neuromarketing. His expertise includes social CRM, retail marketing, and executive training in relational sales and marketing automation. He is also a director at Buenos Aires Business School and a keynote speaker.
The customer is unique and cannot be treated the same as everyone else.
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