Microsoft EMEA CX Director & Luminous Leaders Founder
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MicrosoftAssociated BrandKimberly Fuqua is a Microsoft EMEA CX Director & Luminous Leaders Founder, ranked #3 in Marketing & Sales (Customer Experience Strategy) (Top 9%).
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Kimberly Fuqua is a seasoned executive with nearly three decades in the technology industry, specializing in customer experience strategy, digital transformation, and inclusive leadership. As Director of Customer Experience for Microsoft’s EMEA Region, she leads high-impact strategies and cross-cultural teams. She is also the Founder of Luminous Leaders, a platform dedicated to empowering executives and emerging leaders through inclusive leadership, storytelling, and executive coaching. Her expertise spans customer success management, operational excellence, and cultural intelligence, with a strong focus on diversity, equity, and inclusion.
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