Kristi Faltorusso is a Customer Success Strategist for B2B SaaS.
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Kristi Faltorusso is a Customer Success strategist specializing in B2B SaaS companies. She helps businesses design and implement Customer Success strategies that drive retention, expansion, and revenue alignment. Her expertise includes CS operating models, team enablement, leadership coaching, and transforming reactive CS into strategic business functions.
Helping companies move Customer Success from reactive to strategic.
Favikon helps you find the right creators, analyze them in depth, reach out at scale, and track what works.