Leila Oualid

Leila Oualid is a Hotel General Manager with over 20 years of experience in luxury and budget hospitality, primarily with Accor (Ibis) 4- and 5-star properties. She has led operations in Casablanca, Tangier, and London, focusing on guest excellence, operational performance, and profitable growth. Her content centers on hospitality leadership, operational excellence, team management, cultural sensitivity during events like Ramadan, and promoting specific hotel events and experiences at the Hilton Tangier Al Houara Resort & Spa. She is a member of the Women in Tourism Association and shares insights on leadership, DISC methodology, and balancing business performance with people-first culture.