Customer Experience Strategist & Educator
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Kentricos - Customer Centric ConsultingAssociated BrandLeonardo Pallotta is a Customer Experience Strategist & Educator, ranked #3 in Marketing & Sales (Customer Experience Strategy) (Top 1%).
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Leonardo Pallotta is the CEO and Co-Founder of Paradox Academy, specializing in Customer Experience (CX) and Customer Success (CS). He leads digital transformation and corporate education initiatives, focusing on growth marketing, customer journey optimization, and retention strategies. Pallotta is a public speaker, mentor, and educator, collaborating with institutions like FIAP, FIA, and SENAC. He founded the Experience Lab Meetup and the Customer Lovers community, sharing expertise in CX/CS. His work emphasizes empowering organizations to deliver exceptional customer experiences in the digital age.
Empowering organizations to deliver exceptional customer experiences in the digital age.
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