Customer Success Strategist and Community Builder
es
ORBCOMMAssociated BrandLídia Gallardo is a Customer Success Strategist and Community Builder, ranked #1 in Marketing & Sales (Customer Success) (Top 11%).
Last updated
Lídia Gallardo, also known as Lili, is a Senior Customer Success Manager and a recognized strategist in the field of Customer Success. She manages a $2.7M ARR portfolio across EMEA, focusing on industries like transportation, satellite, and maritime. Lídia is the co-founder of GenCS, a community for Spanish-speaking Customer Success professionals, and the founder of The CSM Table, a platform for women in Customer Success. She is known for her empathetic approach to strategy, her ability to identify gaps and build solutions, and her commitment to community building. Lídia frequently shares insights on adoption, retention, and revenue growth, and she is an active speaker and mentor in the Customer Success community. Her content often includes personal anecdotes, professional advice, and reflections on leadership and growth.
Strategy works best with empathy.
Favikon helps you find the right creators, analyze them in depth, reach out at scale, and track what works.
Spain
