Mazen Moustafa is a Director of Customer Service & AI in Customer Experience, ranked #1 in Marketing & Sales (Customer Experience Strategy) (Top 100%).
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Mazen Moustafa is a customer experience (CX) expert and author of 'Then AI Happened.' He simplifies CX, consumer behavior, and AI for a global audience, with over 10,000 students trained. His content focuses on analyzing markets, services, and products through scientific and numerical explanations, often using everyday examples. He also discusses legal consumer rights and the impact of AI on customer service.
Simplifying CX, Behavior & AI for a global audience.
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