Customer Experience Director & Business Educator
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Rafael Godinho is a Customer Experience Director & Business Educator, ranked #5 in Marketing & Sales (Customer Experience Strategy) (Top 100%).
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Rafael Godinho is a business operations expert and educator specializing in customer experience and data-driven management. With over 20 years of experience, including roles at iFood, QuintoAndar, and XP, he shares insights on operational efficiency, team management, and entrepreneurship. He founded Próximo Ciclo and created the PCX method, focusing on customer experience and business growth. His content includes professional advice, personal business insights, and interviews, aimed at professionals and entrepreneurs.
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