Richard J Mayne is a Retail & Operations Executive, ranked #2 in Business & Entrepreneurship (Banking & Consulting Industry) (Top 1%).
Last updated
Richard J Mayne is an experienced retail and consumer-services executive based in Singapore, with over 25 years leading multi-site operations across Southeast Asia and Australia. He shares insights on customer experience, operational improvement, leadership, and AI implementation through LinkedIn posts, often referencing his consultancy Mayne & Loh. His content includes analysis of automotive industry trends, humorous observations about workplace culture, practical advice on service training, and reflections on kindness and trust in business. He actively engages his network with questions and invites discussions on topics ranging from AI ethics to loyalty programs.
CX is knowing exactly who your customer is, building a team that wants to serve them.
Favikon helps you find the right creators, analyze them in depth, reach out at scale, and track what works.