Customer Service Enchantment Trainer and Speaker
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Robson Costa is a Customer Service Enchantment Trainer and Speaker, ranked #1 in Marketing & Sales (Customer Experience Strategy) (Top 20%).
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Robson Costa is a speaker and trainer who publishes customer-service content in Portuguese. He focuses on enchantment, sales, retention, and humanized service for teams and internet service providers. Posts cover difficult customers, conflict handling, communication strategy, AI-assisted service, and WOWChat. He references training, more than ten attendants, and three thousand companies.
Atendimento de verdade também é saber agir quando o respeito começa a desaparecer.
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