Sara Vera-Cruz Quintas is a Head of Customer Success, ranked #2 in Marketing & Sales (Customer Success) (Top 29%).
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Sara Vera-Cruz Quintas is a Customer Success leader specializing in retention and product adoption for startups and scale-ups. She shares insights on building effective CS strategies, challenging industry norms, and focusing on real business outcomes. Recognized as a top CS influencer, she provides consultancy and speaks on CS best practices, digital transformation, and the evolving role of CSMs in SaaS companies.
Retention is not a reaction. It’s a decision you make before you need it.
Favikon helps you find the right creators, analyze them in depth, reach out at scale, and track what works.