Stephan van Slooten is a Stephan van Slooten - CX & Employee Experience Architect, ranked #4 in Marketing & Sales (Customer Experience Strategy) (Top 12%).
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Stephan van Slooten is a Managing Partner at Altuïtion, a leading Customer & Employee Experience consultancy firm in the Netherlands. He specializes in customer journey management, innovation, and organizational transformation. Stephan is a co-author of several management books, including bestsellers like 'De 9+ organisatie' and 'Klanthelden®'. He frequently speaks at events and conducts workshops, sharing insights on emotional customer experiences and organizational excellence. His work involves clients such as Achmea, NS, and Essent.
Excelling in emotional customer experiences is the key to competitive advantage.
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